Wednesday, February 28, 2007
Ask About Our New 'Feedback' System!
One of the most common complaints about REALTORS® is the lack of feedback they give their listing clients after their home has been shown to a prospective buyer. I have to admit, this is very frustrating for me as well. Quite often it takes days to get feedback from an agent. Whatever the reason, it takes too long! And when we finally do get feedback, it is often short, ambigious, and via a pager message i.e., "not suitable". To improve the feedback service to our listing clients, we are in the process of buying a software program that will provide more detailed information in a timely and professional manner. The feedback will be available online 24/7 via a secure website. Because it will be internet based, a spouse who is out of town will also be able to view the potential buyer's comments. If you have any questions, be sure to give me a call or send me an email at david@davidweir.com. Phone # is 613-394-4837 or 1-800-263-2177. Cheers til next time.
Subscribe to:
Post Comments (Atom)
2 comments:
A first-rate idea David and good to see it underway. Nothing more frustrating than to have your house shown and then hear nothing back as to what worked and what didn't for the viewers. It might be something simple that can be changed or addressed . . . but only if we know.
Just us chickens along the road!
Hey 'Us Chickens'. Thanks for the feedback. As with any new product, there have been a few bugs that we have had to work through, but overall our clients seem to be pleased with the results. As far as I know, we are the only Team using the Home Feedback system in this area. Hopefully more REALTORS® will come on board in the near future ... although there has already been some resistance to the change!! However, we keep looking for new and innovative ways to serve our clients. Feel free to send any ideas our way. Cheers.
Post a Comment